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Shop Lead / Customer Support

Company: Clarke Power Services
Location: O Fallon
Posted on: October 8, 2019

Job Description:

service trucks dealer Shop Lead / Customer Support Call HR at 513.842.4743 Do you have previous truck shop lead experience? Do you have previous truck parts & service experience? Are you comfortable working with parts & service software on computer? We would like to talk with you! We are looking for a 2nd Shift Lead to fulfill customer needs and lead the shop in our commitment to customer service and safety. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Retail focus - Customer Relationship Front counter parts & service sales Includes front and back counter duties Communicating with customer in person, by phone and using electronic (web-based) tools Utilize computer system for entering and updating customer orders, maintaining accurate inventory, and closing invoices to customer Efficiently and accurately enter information into a specialized computer system Excede Computer Software operations All-Makes - Look up and pull parts - Order parts as necessary to fulfill parts and service orders Effectively participate in self-directed work teams Must be able to work independently Available to work 2nd Shift EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); minimum of 2 years related experience; or equivalent combination of education/training and experience. Mechanical knowledge a must. A technical background with trucks, engines and transmissions will be helpful. Clarke offers web-based training and a complete benefits package including Health Insurance, Healthcare Savings Account Option, Paid Holidays & Vacation, and a great 401K plan. We promote a clean & safe environment in a friendly atmosphere. Stop in and meet the Wentzville Team! EEO/M/F/Disabled/Vet and other protected categories

Keywords: Clarke Power Services, O'Fallon , Shop Lead / Customer Support, Other , O Fallon, Missouri

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