Med-Surg and Stepdown Care Partner
Company: SSM Health
Location: Saint Louis
Posted on: May 27, 2023
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Job Description:
It's more than a career, it's a calling.MO-SSM Health Saint
Louis University HospitalWorker Type:RegularJob Summary:Care
Partners are responsible for meeting the basic needs of patients by
providing skilled levels of bedside patient care under the
direction of the Registered Nurse. Care Partners also perform
clerical duties necessary to the functioning of the nursing
unit.Job Responsibilities and Requirements:POSITION
ACCOUNTABILITIES AND PERFORMANCE CRITERIA (% of Time)Essential
Functions: The following are essential job accountabilities and
performance criteria:1) General Patient Care:CriteriaA) Carries out
the patient's plan of care as it relates to the patient's physical
needs under the direction of the Registered Nurse.B) Delivers care
requiring broad knowledge of aseptic technique, medical terminology
and equipment.C) Assists nurses and physicians with procedures.D)
Maintains knowledge of and operates equipment used in patient care
safely.E) Retrieves patient care items that are not routinely
available on the unit.F) Retrieves, recovers or follows up on
patient care needs.G) Completed unit clerical duties including the
coordination of designated unit activities, transcription of
orders, medical record maintenance and serving as a unit
receptionist.H) Prepares rooms prior to admissions and following
discharges. Completes patient's belongings list on admission and
transfer.I) Directs prompt and courteous attention to the needs of
patients, families, and visitors.J) Rounds with purpose.K) Engages
in service recovery activities referring unusual problems to Nurse
Manager/ Designate.L) Rounds after dietary trays are passed to
ensure all meals are appropriate or as required for patient
satisfaction /care needs.M) Takes appropriate action when necessary
including the resolution of issues related to late or wrong
trays.N) Feeds and sets up trays as needed.O) Recognizes needs and
initiates appropriate action in regard to maintaining supplies and
equipmentP) Notifies appropriate department in order to maintain a
clean safe environment (housekeeping, maintenance, dietary, etc.)Q)
Functions as a resource person to co-workers, patients/families,
medical staff, and ancillary personnel.2) Safety and
ComfortCriteriaA) Correctly places restraints; observes for
constriction of circulation, changes to skin integrity, adequate
breathing; knows when and how to change position; provides range of
motion (ROM) and skin care, toileting, and opportunities for
socialization.B) Operates Cardiac Monitor i.e.1. On/off switch2.
Alarms/stand-by3. Obtaining strip4. Lead placement3) Vital
Signs/MeasurementCriteriaA) Completes Point of Care Testing as
approved by hospital and competencyB) Obtains vital signs including
temperatureC) Measures abdominal girthD) Weighs patientsE) Measures
intake and output4) Mobility and Exercise:CriteriaA) Applies
Pneumatic Air Stockings / Ted HoseB) Ambulates, turns and positions
patients.5) Respiratory CareCriteriaA) Assists with incentive
spirometry and cough / deep breath.B) Sets up oxygen therapy such
as, nasal cannula or mask as directed by Registered Nurse.C)
Monitors pulse oximetryD) Completes tracheostomy careE) Performs
suctioning1. Oral2. Tracheal: When the patient is assessed by the
Registered Nurse to be stable.6) Wound CareCriteriaA) Places
patient on specialty bedB) Performs dressing changes (sterile and
clean)C) Cares for pin care site after assessment has been
completed by the Registered Nurse. Assists in monitoring that
traction weights are hanging freely and in good alignment.7) Bowel
and Bladder EliminationCriteriaA) Administers enemasB) Performs
straight catheterization. Provides catheter care.8)
HygieneCriteriaA) Provides:1. Hygiene and grooming daily2. Mouth
care (including dentures) at least twice/day.3. Fresh water at
0800, 1600, 2400 and as needed4. Perineal care5. Toileting9)
Specimen CollectionCriteriaA) Obtains:1. Midstream (clean-voided)
urine specimen.2. Timed urine specimen3. Sterile urine specimen
from an indwelling catheter4. Urine specific gravity (5 South and 5
ICU only)5. Urine pH6. Expectorated sputum specimens7. Blood
specimens by venipuncture8. Stool specimens10) ClericalCriteriaA)
Answers phone within 3 rings identifying self, title and nursing
unit. Does not keep person on hold for extended periods.B) Provides
directions to physicians, hospital personnel, and visitors to
patient's room.C) Notifies the physician and nursing staff of new
patient's arrival to unit.D) Assists in the receiving of articles
brought to the nursing unit.E) Answers pneumatic tube promptly and
returns carriers to the appropriate area.F) Prepares a daily
worksheet and confirms all appointments concerning daily work
(including blood work) and updates worksheet on each shift.G)
Verifies census sheet, maintains and updates as necessary.H)
Informs Admitting Department of all transfers, discharges,
admissions, room changes, and deaths through the computer. Includes
disposition of appropriate paperwork.I) Informs staff/charge nurses
/ nurse manager of nursing unit activities: return of patients to
the floor, physician stat orders, new admissions, etc.J) Assist
nursing staff and ancillary personnel to ensure appropriate and
complete specimen labels/requisition orders.K) Reports critical lab
values to appropriate personnel.L) Initiates and completes
secretarial portion of the pre-op checklist.M) Completes the
administrative data screen for all new admissions and updates
daily.N) Assists the nursing staff with paperwork involved in the
patient transfer and discharge procedure to include movement of
medications.O) Gives a full report to the oncoming person. (Leaves
a written report if unable to give verbal). Informs the Charge
Nurse if additional orders are left for the night shift.P) Checks
patient chart periodically throughout the shift for "stat", flagged
and un-flagged orders.Q) Checks physician orders daily for unsigned
verbal/telephone orders and places appropriate flag.R) Enters
orders into the computer accurately.S) Calls departments to order
tests, procedures, and consults which cannot be ordered through the
computer.T) Transcribes orders for tests/procedures/consults onto
the TESTS/PROCEDURES section of the profile.U) Ensures labels are
correctly placed on all formsV) Transcribes medication orders to
the medication administration record accurately.W) Places all
physician orders in pharmacy bin. Faxes all physician orders to
pharmacy during night shift.X) Signs orders to indicate orders were
taken off with date, time, signature and titleY) Utilizes
appropriate backup systems in the event of computer downtime.Z)
Ensures that stat and timed orders are transcribed promptly.AA)
Initiates and assembles chartsBB) Keeps chart in order; thins chart
as needed and places in appropriate file.CC) Obtains old charges
from Medical Records through the computer.DD) Ensures that Medical
Records picks up old charts by placing them in assigned - - pick up
area on day of discharge.EE) Completes medical record checklist and
ensures that the complete chart is sent to Medical Records within
24 hours of discharge and immediately upon patient death.FF) Sends
complete chart including thinned chart and old chart on transfer to
patient.GG) Ensures allergy, and isolation cards are posted in
charts when indicated.HH) Completes and signs secretarial portion
of death summary.11) Safety/Infection Control: - Performs job in
accordance with safety and infection control policies. - (5,8)
5%CriteriaA) Practices standard precautions and disposes of
hazardous wastes per established guidelines.B) Maintains a safe,
clean, comfortable, and therapeutic environment for patients /
families / employees in accordance to hospital standards.1.
Maintains clutter free environment.2. Keeps personal
conversations/background noise to a minimum.3. Adheres to dress
code.C) Reports risk management concerns.D) Assumes responsibility
for completing all annual mandatory requirements:1. Yearly TB
Screening2. Annual Ethics Training (Initial Ethics, if new
employee)3. Annual Safety Training4. Required Information Security
course5. Required Abuse & Neglect course6. Annual Blood Borne
Pathogens training (if required)7. Coursework as assigned for
.edu8. Annual competency9. Age/Population specific competency (if
applicable)10. Orientation competency (if new hire)11. Unit
SpecificE) Obtains report from Registered Nurse and informs nurse
of changes in patient's condition.F) Communicates concerns or
patient complaints to Registered Nurse and other team members as
appropriate.G) Documents all procedures and care concisely and
legibly on chart forms according to chart form guidelines.H)
Identifies problems, gathers pertinent data, suggests solutions,
communicates using appropriate lines of authority, and works toward
problem resolution.I) Empties soiled linen containers.12) Service:
Provides service excellence to the customers of Saint Louis
University Hospital by delivering timely, high quality care in a
courteous, and respectful manner. (1, 2, 3, 4, 5) 10%CriteriaA)
Demonstrates care and courtesy1. Provides prompt, respectful,
courteous service.2.Meets physical, spiritual, psychological and
emotional needs of patients and families as directed by Registered
Nurse.3. Responds to call lights promptly.4. Apologizes for mix-up
and delay.B) Communicates effectively and maintains
confidentiality1. Listens to staff/patient / family concerns and
addresses needs within scope of responsibility.2. Explains
procedures and all education in a manner that staff / patient/
family understands.3. Allows time for questions.C) Demonstrates
competence and collaboration1. Provides accurate change of shift
report.2. Provides quality care in accordance to standards.3.
Shares knowledge with other departments to facilitate work flow and
continuity.D) Provides cost effect services1. Uses resources
wisely.2. Recommends changes in practice that increases efficiency
and minimizes waste.13) Personal Accountability: - Demonstrates
accountability for own job performance. (6) - 5%CriteriaA) Adheres
to and incorporates all customer service standards in patient care
and work practices.B) Participates in additional learning
experiences to increase competence including:1. Staff meetings2.
Mandatory in-services and educational programs3. Evaluation of
self-performance by identifying strengths and areas for
improvement.C) Assists in identifying and implementing nursing unit
goals.14) Performance Improvement (PI): - Incorporates Performance
Improvement into one's job performance. (6) 5%CriteriaA) Identifies
problems, participation in data collection when requested, suggests
solutions, communicates using appropriate lines of authority and
works toward problem resolution.B) Participates in the performance
/ process improvement process.1. Assists in developing unit based
PI plan.2. Participates in discussion of PI outcomes.3.
Collaborates in developing and implementing action plans.C)
Incorporates Performance Improvement and Commitment to Quality
(C2Q) results into job performanceD) Offers suggestions for
improvement of unit activities.E) Participates in discussion of PI
C2Q data outcomes.F) Collects PI C2Q data as assignedG)
Participates in research activities on the nursing unit as
appropriate.15) Age Appropriate Care: - Provides age-appropriate
care to: - - - - - - ____Infant - ___Child - - ____Adolescent - - -
- - - - _____Adult - - _____GeriatricCriteriaA) Demonstrates
knowledge and skills of normal growth & development necessary to
provide services to the age of the patient served by the
department.B) Demonstrates ability to assess and interpret age
specific data to identify patient needs.C) Utilizes communication
skills necessary to interpret age specific responses to service and
interaction.D) Involves family or significant other in decision
making related to services provided.E) Demonstrates ability to
provide service needed for the age groups routinely served by the
department assigned.F) Position specific: - Need to enter those
responsibilities specific for position16) Specialized Care: -
Provides specialized care to patients at high risk for injury. - -
- - - - - - - - -(1, 2, 4, 5, 8) - CriteriaA) Restraint Care1.
Initiates/evaluates alternatives to restraint prior to
application.2. Applies restraints consistent with the approved
procedure.3. Monitors and assesses patient's response throughout
the restraint period at the appropriate intervals.4. Provides
specified patient care (toileting, skin care, hydration, feeding,
etc.) on a timely basis.5. Provides for trail release and removal
of restraint as soon as possible.B) Pain Management1. Follows pain
management plan of care, e.g.: repositioning, message,
immobilization, music therapy etc.2. Reports patient complaints of
pain to the nursing staff and/or physician.C) Abuse Assessment1. Is
aware of abuse recognition criteria and incorporates it into
assessments.2. Reports signs of possible abuse/neglect to the
physician & Risk Management, and recommends appropriate
consultations (psychiatric, Social Work) for evaluation.DISCLAIMER:
- Performs other related duties as assigned or requested.Rationale
for Essential Functions:1) The performance of this function is the
reason the job exists.2) There are limited employees among whom the
performance of this function can be distributed.3) This function
occupies a great deal of the employee's time.4) This function is
highly specialized. Employees are hired for the skill/ability to
perform this function.5) Failure to perform this function may have
serious consequences.6) The function was performed by past
employees, and is performed by current employees.7) Exposure to
blood borne pathogens that require the use of protective
equipment8) Exposure to tuberculosis that requires the use of
protective equipment"Work requiring the knowledge and skills
necessary to provide direct patient care appropriate to patient
population of specialty":Job SpecificationsMINIMUM EDUCATION: High
School graduate or GED equivalent and at least 18 years of age.
Post High School vocational/specialized training preferred.MINIMUM
EXPERIENCE: NoneREQUIRED COURSE: Completion of learning program
with 80% passing score on written and skills performance
examination.WORKING CONDITIONS:
Keywords: SSM Health, O'Fallon , Med-Surg and Stepdown Care Partner, Other , Saint Louis, Missouri
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