Account Solutions Manager, Staples Promotional Products
Company: Staples, Inc.
Location: Saint Louis
Posted on: May 7, 2024
Job Description:
Staples is business to business. You're what binds us
together.
While you may know Staples as the world's leading office supply
company, Staples Promotional Products - a division of Staples - is
a national leader in the promotional products industry. At Staples
Promotional Products, we help customers build love for their brands
with customized merchandise solutions. Whatever story they want to
tell, connection they want to make, or goal they need to deliver,
Staples Promo makes it easy to design promo experiences that create
lasting impact. Join our winning team!
What you'll be doing:
- Manage all facets of client program business in relationship to
client budget and our service model.
- Build and maintain client relationships.
- Serve as the primary internal lead for assigned accounts, in
partnership with field sales to drive client objectives.
- Influence, analyze, and manage target expectations for margin
as it relates to the client service model.
- Influence, analyze, and manage assortments to achieve
profitable SKU count measurements.
- Utilize tools, data, and other resources to prepare and present
client product selections.
- Create marketing plans by analyzing and utilizing data to drive
customer revenue.
- Support site sale or tradeshow experiences utilizing and/or
selling client branded merchandise.
- Aid in customer business reviews.
- Sustain global services knowledge and skillset and apply to
account base as applicable.
- Participate and provide input and ideas in support of our
ongoing effort to improve the overall customer experience and
retention.
-
What you bring to the table:
- Ability to create an inclusive environment, encouraging
strategic thought/planning/execution while holding support teams
accountable to deliverables.
- Clear direction and project management leadership to all
support teams in implementing and managing solutions for assigned
customers, providing appropriate and timely internal and external
communications.
- Basic knowledge of decoration methods and product capabilities;
applying customer brand standards as applicable
- Communication skills, both written and verbal, and the ability
to effectively communicate with all levels of internal and external
stakeholders and support functions.
- Possess professional acumen.
- Ability to understand pricing and margin calculations.
- Multi-task oriented with strong organizational skills and
attention to detail.
- Ability to balance multiple projects simultaneously and meet
required deadlines.
- Solid PC skills (Word, Excel, PowerPoint).
-
What's needed- Basic Qualifications:
- 2+ years relevant work experience in project management,
merchandising, or related field
- Flexibility to travel when necessary based on account
needs.
-
What's needed- Preferred Qualifications:
- Bachelor's degree
-
We Offer:
- Inclusive culture with associate-led Business Resource
Groups
- Flexible PTO (22 days) and Holiday Schedule
- Online and Retail Discounts, Company Match 401(k), Physical and
Mental Health Wellness programs, and more!
Keywords: Staples, Inc., O'Fallon , Account Solutions Manager, Staples Promotional Products, Executive , Saint Louis, Missouri
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