Service Manager - Heavy Equipment

Company: HiFyve
Location: Saint Louis
Posted on: February 16, 2026

Job Description:

Job Description Job Description HiFyve is hiring a Service Manager in the heavy equipment industry St. Louis, MO! Salary: Up to $100,000 base plus annual performance bonuses Shift: Day Shift Location: St. Louis, MO Position Overview: HiFyve is hiring for a Service Manager from the heavy equipment industry to lead and grow a large service operation for a leading dealership in the St. Louis area. This is a high-impact leadership role responsible for the full financial and operational performance of the Service Department, overseeing a team of approximately 20–22 employees including technicians, dispatch, and shop leadership. This position plays a key role in business growth and will serve as a decision-maker for future staffing and operational initiatives. Key Responsibilities: Lead and manage all day-to-day service department operations Directly supervise service technicians, shop leadership, and dispatch coordination Own service department performance including productivity, profitability, and customer satisfaction Develop and manage budgets, forecasts, and financial performance metrics Analyze operating reports and implement process improvements to drive efficiency Build and maintain strong relationships with key customers and manufacturer representatives Identify staffing and training needs and develop high-performing teams Drive continuous improvement in service quality, turnaround time, and operational results Partner closely with branch leadership on growth strategy and operational planning Ensure safety standards and compliance across service operations Knowledge, Skills, and Abilities: Proven Service Manager or senior service leadership experience in heavy equipment, construction equipment, material handling, or equipment rental environments Strong experience leading large teams (15 employees preferred) Background in service operations, maintenance, and repair environments Financial and operational management experience (budgets, KPIs, profitability) Customer-focused leadership style with strong relationship-building skills Ability to lead in a fast-paced, high-volume service department 5 years of service or equipment dealership experience (Preferred) Prior supervisory or management experience (Preferred) Technical or associate degree a plus If you are interested, please apply.

Keywords: HiFyve, O'Fallon , Service Manager - Heavy Equipment, Engineering , Saint Louis, Missouri